Terms and Conditions

Last Updated: [2 July 2026]

OVERVIEW

This website is operated by Ramana – Threads of Purity. Throughout the site, the terms "we," "us," "our," and "Ramana" refer to Ramana – Threads of Purity.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service ("Terms"), including all policies referenced on this website. These Terms apply to all users of the website, including visitors, customers, merchants, and contributors.

If you do not agree with these Terms, please do not use our website or purchase our products.

Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer our handcrafted collections online.

ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least 18 years old or the legal age of majority in your jurisdiction.
  • You will not use our products or website for any unlawful purpose.
  • You will not violate any applicable laws, including intellectual property laws.
  • You will not introduce viruses, malware, or any harmful code to the website.

Violation of these Terms may result in termination of your access to our services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your non-payment information may be transmitted over various networks and adapted to technical requirements. However, all payment information is securely encrypted during transmission.

You agree not to reproduce, copy, duplicate, resell, or exploit any part of this website or our services without our written permission.

PRODUCT INFORMATION

At Ramana – Threads of Purity, every garment is thoughtfully handcrafted using traditional techniques including:

  • Hand Embroidery
  • Hand Painting
  • Kachi Work
  • Premium Artisan Craftsmanship

Because many of our products are handmade, slight variations in embroidery, colours, prints, textures, and finishes are natural and should not be considered defects.

These unique variations reflect the authenticity of handcrafted fashion.

PRICING

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

We reserve the right to modify or discontinue any product at any time.

PRODUCTS & AVAILABILITY

Certain collections may be available exclusively online.

Due to handcrafted production, quantities may be limited.

We reserve the right to:

  • Limit quantities purchased
  • Refuse orders
  • Discontinue products
  • Cancel orders due to pricing or inventory errors

ORDER ACCEPTANCE

We reserve the right to cancel or refuse any order if:

  • Incorrect pricing is displayed
  • Payment cannot be verified
  • Fraudulent activity is suspected
  • Inventory becomes unavailable

If your order is cancelled after payment, the amount will be refunded according to our Refund Policy.

ACCOUNT INFORMATION

You agree to provide accurate billing and shipping information.

You are responsible for keeping your account information updated.

THIRD-PARTY SERVICES

Our website may contain links to third-party websites.

Ramana – Threads of Purity is not responsible for the content, services, or privacy practices of third-party websites.

USER CONTENT

If you submit reviews, testimonials, comments, or photographs, you grant Ramana – Threads of Purity the right to use such content for marketing, promotional, and commercial purposes without compensation.

Content submitted must not:

  • Be offensive
  • Infringe copyrights
  • Be defamatory
  • Contain malware
  • Mislead other users

PRIVACY

Your personal information is collected and used in accordance with our Privacy Policy.

ERRORS & OMISSIONS

Occasionally there may be errors relating to:

  • Product descriptions
  • Colours
  • Pricing
  • Promotions
  • Availability

We reserve the right to correct these errors without prior notice.

PROHIBITED USES

You may not use this website:

  • For unlawful purposes
  • To violate intellectual property rights
  • To distribute malicious software
  • To scrape website data
  • To interfere with website security
  • To submit false information

Violation may result in immediate termination of access.

DISCLAIMER

Our products are provided on an "as available" basis.

While we strive to accurately represent colours and craftsmanship, actual product colours may vary due to monitor settings and photography.

Because every Ramana garment is handcrafted, slight variations are part of its uniqueness.

We do not guarantee uninterrupted access to the website.

LIMITATION OF LIABILITY

Ramana – Threads of Purity shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Consequential damages

Our maximum liability shall not exceed the value of the purchased product.

INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Product photography
  • Designs
  • Embroidery artwork
  • Hand-painted artwork
  • Graphics
  • Text
  • Videos

belongs exclusively to Ramana – Threads of Purity and may not be copied or reproduced without written permission.

TERMINATION

We reserve the right to terminate access to our website or services if these Terms are violated.

GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

CHANGES TO THESE TERMS

We reserve the right to update these Terms at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us.

Ramana – Threads of Purity

📍 Address:
LG 35 A, West Field Mall, Adarsh Society, 
Athwa, Surat, Gujarat 395007

📧 Email:
support@ramanathreadsofpurity.com 

📞 Phone:
+91 7069022118

🌐 Website:
www.ramana.in